Warranty and repairs
Lifetime warranty :
When you place an order on our site, you benefit from a lifetime warranty against hidden defects and defects. We work with the best workshops and our jewelry is handmade in an artisanal way. To prove our good faith, we undertake to repair your jewel in the event of a defect, defect or poor workmanship. If it is an error on the part of our collective of craftsmen, we will take care of your after-sales service 100%: from the return of the product, to the repair in our dedicated workshop. If you need additional information, do not hesitate to contact us directly by email: firstname.lastname@example.org
Repairs:The commercial guarantee of all our products is valid for one year from the date of purchase of the jewel.
If your jewel requires repair or you want to restore it and this is not due to a defect or poor workmanship?
If it is technically possible to repair your jewel, our workshop can take care of it. Following a shock, you noticed a scratch, an open claw, or you simply want to re-rhodhier your jewel, contact us by email: email@example.com in order to establish an estimate with our after-sales service.
Even several years after your purchase, do not hesitate to contact us and we will tell you the procedure to follow to send us the jewel. As soon as it is received, our workshop will examine and produce an estimate to establish the amount of the repairs. If you validate this estimate, MAISON .d will repair your jewel and it will be returned to you as soon as possible.