After receiving your ring, do you realize that it is not the right size? No problem ! We offer you the possibility of resizing in our dedicated workshop. If resizing is not possible, we will proceed either to an exchange or to a new tailor-made creation.
We take care of your resizing
All rings in France (excluding DOM TOM and countries in the European zone) can be resized within 30 days of receipt of your ring.
Here are the conditions to be met:
- The ring must be in perfect condition: that is to say without scratches or micro scratches due to regular wear for a period of 30 days;
- The jewel has not been returned for resizing
- The ring is well returned within 30 days after receipt by the customer, the postmark serving as proof
If all the conditions are met, we will take care of resizing your ring.
The resizing can take up to 4 weeks maximum. Moreover, MAISON .d only offers this service once; subsequent ones, if possible, will be invoiced.